A helpful hello. Even after hours.
Welcome visitors and answer everyday questions about your practice using the information you approve.
WEBSITE CHATBOTS FOR DENTAL PRACTICES
A warm welcome.
Before the
first visit.
Turn website visitors into patient enquiries. FlossChat answers everyday questions and helps people take the next step with your practice.
Your existing website Setup managed for you
Your practiceA little help before your visit
A BETTER FIRST CONVERSATION
Hello! A warm welcome to our practice. What can I help you with today?
Are you taking new patients?
I can help you get in touch with reception. What kind of appointment are you looking for?
A first check-up, please.
A helpful start for your reception team.
Your next patient starts with hello.
New-patient enquiry
A clear next step for reception
An example conversation, shaped around your practice.
BUILT AROUND YOUR PRACTICE
New patients Routine appointments Treatment enquiries After-hours questions
LESS BACK-AND-FORTH. A LITTLE MORE CARE.
You look after your patients.
Let your website handle the hello.
A better starting point for reception.
Bring together the reason for an enquiry, contact details and callback preferences, ready for your team.
A clear next step for each patient.
Help visitors send an appointment request with the details your reception team needs to follow up.
MAKE MORE OF THE INTEREST YOU ALREADY HAVE
The first question
doesn't always arrive
during opening hours.
A visitor is thinking about a first check-up. Someone else wants to ask about implants. Reception has finished for the day, but their questions are just getting started.
Give them a welcoming place to begin, with useful information and a clear route back to your team.
See a conversation in actionFROM A FIRST HELLO
to a helpful handover.
- 01
Welcome the question.
“I'd like to know more about your practice.”
- 02
Collect the useful details.
The enquiry, contact details and preferred next step.
- 03
Bring reception into the conversation.
Your team can follow up by phone or email. Or, with the Connected Reception plan, your own staff can take over and reply directly in the same chat when available.
Your information. Your practice's process.
WHY BEING AVAILABLE MATTERS
After-hours interest.
48%
of dental patients prefer booking between 5 p.m. and 9 a.m., according to Zocdoc’s dental-booking analysis.
Zocdoc · 2023 dental bookingsAn easier first contact.
46%
of healthcare consumers would reconsider an appointment if contacting the main office is difficult.
Press Ganey · 2025 researchAnswers to simple questions.
61%
of customers prefer self-service for simple issues. This includes online help centres and portals.
Salesforce · 2023 customer researchExternal research, not FlossChat customer results.
TAKE IT FOR A TEST RUN
Every conversation
starts somewhere.
From a first check-up to a treatment enquiry, see how a few thoughtful questions can help your reception team take the next step.
CHOOSE A CONVERSATION
A guided example with fictional conversations. Nothing is sent to a practice or booked.
Your practice, a helpful hello.Conversation example · FlossChat
DEMOTRY A REPLY
FROM FIRST CONVERSATION TO FIRST HELLO
A clear path to getting started.
01
Choose your package. Get started.
Your one-time setup fee covers your approved FAQs, enquiry delivery, installation on one existing practice website, and testing before launch, plus the configuration included in your chosen package. Monthly service is billed separately from launch.
02
Share the details after payment.
Tell us about your practice and website, then choose a 45-minute onboarding call to work through the setup together.
03
Approve it before launch.
Your team reviews the answers, enquiry process, and sample conversations before installation. Connected Reception also needs agreed staff access, coverage and handoff testing. Monthly billing begins at launch.
A LITTLE HELP. A BETTER FIRST IMPRESSION.
The right support.
For your kind of practice.
Start with approved answers, add AI-assisted patient enquiries, or explore direct replies from your own reception team. Setup comes first; monthly service begins at launch.
A helpful first hello
Basic
Give visitors clear answers and a friendly way to reach your practice.
$149/month
+ $1,000 one-time setup fee
- Answers from your approved practice FAQs
- Contact-detail capture
- Email delivery of enquiries
MORE SUPPORT FOR RECEPTION
A little more understanding
Patient Enquiries
Let AI answer patient enquiries using your approved practice information and prepare clear requests for reception to follow up by phone or email.
$199/month
+ $1,500 one-time setup fee
- Everything in Basic
- AI answers using your approved practice information
- New-patient and treatment-interest enquiries
- Contact details and callback preferences
- Appointment requests for reception
- Your agreed urgent-contact instructions
- Enquiry details emailed to your reception team
Your reception team, in the conversation
Connected Reception
Let your own reception staff step into the chat and answer directly.
$399/month
+ $2,500 one-time setup fee
- Everything in Patient Enquiries
- Your staff reply in the same website chat
- Shared inbox with assignment and private notes
- AI pauses while reception takes over
- Clear availability and an offline enquiry option
Each package covers a chatbot added to one existing practice website. Pay the one-time setup fee first, then share your business details and book onboarding. Monthly service begins at launch. Practice-management integrations, multiple locations, and bespoke workflows need a separate scope. All prices in USD.
Want to see how it would work for you? Explore a demo
A FEW GOOD QUESTIONS
Let's clear
things up.
Wondering how it would work for your practice? Start here.
Talk it through with usWho answers with Connected Reception?
Your practice’s own reception staff use the shared inbox. AI pauses when an authorized staff member takes over, and returns only when they explicitly hand back. During onboarding, we configure your team’s access, coverage and offline contact options. ChatFoundry provides the software; your practice supplies the reception team.
Will it work with our current website?
Usually, yes. During onboarding we check your website platform and the access needed to install the chatbot. If you are unsure about compatibility, book a demo before purchasing. Your practice keeps its own website and identity.
How does it learn about our practice?
We configure it with your opening hours, treatments, new-patient process, and approved answers. Your team reviews the content and sample conversations before anything goes live.
Can it book dental appointments?
Patient Enquiries and Connected Reception capture appointment requests for your reception team. Your team checks availability and confirms appointments. A chat request does not reserve a slot. Connected Reception also lets your staff answer directly in the same chat.
Does it give dental advice?
FlossChat is designed for practice information and enquiries. Clinical questions go to your dental team. It does not diagnose symptoms, recommend treatment, or decide whether a treatment is suitable for a patient.
What happens with urgent enquiries?
We agree the practice's urgent-contact instructions with your team and show those instructions in the relevant conversations. A chat message is not a monitored emergency service and does not reserve an urgent appointment.
Where do patient enquiries go?
Basic and Patient Enquiries send requests to your agreed reception email contacts for follow-up. Connected Reception adds direct replies from your own staff in the same chat, with a shared inbox for your team. These website demos use sample information and do not send enquiries to a practice.
LET'S MAKE IT YOURS
Your next patient
starts with hello.
See what a welcoming first conversation could look like for your practice, your patients and your team.
Built around your practice No pressure to decide
A CONVERSATION ABOUT YOUR PRACTICE
Let's find your
helpful hello.
A practical walkthrough of your questions, your services and the possibilities.
Book your demo Prefer to start with a message?